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Warranty

We guarantee the quality of every repair

HelloService provides a warranty on installed parts and batteries. The term depends on the part type — from 2 to 12 months (see the table below).

If the same fault recurs within the warranty period, we'll fix it free of charge.

Warranty terms

Part typeWarranty, mo
Original
A part from the device manufacturer.
12
Original (Genuine)
Assembled by a third-party manufacturer, but recognized as original in the phone's settings — thanks to a preserved original authentication chip.
12
Refurbished original
An original part, refurbished and tested by our service.
12
Premium analogue
A high-quality analogue from a third-party maker. Specs close to the original.
6
Standard analogue
A compatible part at an affordable price. Performs all the main functions.
2

Frequently asked questions

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Problem description:

We'll call back within 15 minutes during business hours